Humber/Ontario Real Estate Course 1 Exam Practice

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Prepare for the Humber/Ontario Real Estate Course 1 Exam with our comprehensive quiz. Test your understanding with multiple choice questions and detailed explanations. Build confidence and knowledge for a successful exam experience!

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Customer Harris, when viewing a listed property with a salesperson from another brokerage, is worried about the proximity of bus routes as public transportation is necessary for several family members. How should the salesperson address this concern?

  1. The salesperson should fully investigate the situation and ensure Harris's interests are fully protected.

  2. The salesperson should ignore the comment, as Harris is a customer and not a client.

  3. The salesperson should inform Harris that he can obtain current information by contacting the municipality directly to determine what public transportation is nearby.

  4. The salesperson should tell the customer not to worry and check out public transportation after an offer has been accepted by the seller.

The correct answer is: The salesperson should inform Harris that he can obtain current information by contacting the municipality directly to determine what public transportation is nearby.

The correct answer is C. The salesperson should inform Harris that he can obtain current information by contacting the municipality directly to determine what public transportation is nearby. This answer is correct because it shows responsiveness and professionalism on the part of the salesperson. By guiding the customer on how to obtain accurate and current information about the proximity of bus routes directly from the municipality, the salesperson is demonstrating a proactive approach to addressing the customer's concerns. This not only helps to provide accurate information to the customer but also builds trust and credibility in the eyes of the customer. Options A, B, and D are not the best approaches in this situation. Option A talks about fully investigating the situation, which is essential, but directing the customer to the municipality for current information is more beneficial. Option B suggests ignoring the customer's comment, which is not a professional or ethical way to deal with a customer's concerns. Option D advises the customer to check public transportation after an offer has been accepted by the seller, which does not address the customer's immediate concerns and may lead to dissatisfaction.