Humber/Ontario Real Estate Course 1 Exam Practice

How should a salesperson respond if uncertain about a question related to rental properties?

1. I have a friend that bought a rental property and had no problem getting the tenant out.

2. There should be no problem because income property buyers do it all the time.

3. I can't answer that question due to insufficient experience with residential rentals, but will make further inquiries.

4. Don't worry about that now, you can check it out after getting an offer accepted.

The correct answer is: I can't answer that question due to insufficient experience with residential rentals, but will make further inquiries.

When faced with a question related to rental properties that a salesperson is uncertain about, the most appropriate response is to admit the lack of experience or knowledge and offer to gather more information. Option C is the correct answer because it demonstrates honesty and professionalism by acknowledging the limitations in understanding and also showing willingness to fill the knowledge gap by making further inquiries. Options A, B, and D do not provide a suitable approach for handling uncertainty. Option A shifts the focus to a friend's experience, which may not be relevant or accurate. Option B dismisses the uncertainty with a general statement about income property buyers, which is not a responsible or knowledgeable response. Option D tries to postpone addressing the question, which does not reflect sincere engagement with the client's inquiries.