Humber/Ontario Real Estate Course 1 Exam Practice

If a complaint involving known material facts about a property's water issues is reported, which is the correct action?

1. The Registrar would act only if the complaint came from a consumer, not another registrant.

2. The Registrar would act only if the registrant reporting the complaint proved a REBBA violation.

3. The Registrar cannot act if the buyer is a customer, not a client.

4. The Registrar would review the complaint and decide on necessary action.

The correct answer is: The Registrar would review the complaint and decide on necessary action.

The correct action in response to a complaint involving known material facts about a property's water issues is for the Registrar to review the complaint and decide on the necessary action. This approach is consistent with the responsibility of the Registrar to uphold regulatory standards and protect the public interest in real estate transactions. When a complaint highlights material issues such as water problems, the Registrar has the obligation to assess the situation, irrespective of whether the complaint came from a consumer or a registrant. The focus here is on ensuring that all parties are complying with the regulations that safeguard consumers in the real estate market. The Registrar's role involves evaluating the legitimacy of the complaint and determining the appropriate steps to address any potential violations or remedies necessary to protect consumers’ rights and ensure fair practices. The other options do not accurately reflect the Registrar's responsibilities. The requirement for the complaint to come from a consumer or the necessity for proving a violation of the Real Estate and Business Brokers Act (REBBA) misses the broader duty to address any valid complains regarding material facts that could affect the transaction.