Humber/Ontario Real Estate Course 1 Exam Practice

If an owner has a complaint regarding the management company of his condominium corporation, where should it be addressed?

1. The Condominium Authority of Ontario.

2. The Board of Directors of that condominium complex.

3. A Discipline Hearing.

4. The Condominium Management Regulatory Authority of Ontario.

5. The local municipal authority.

6. The property manager overseeing the condominium complex.

The correct answer is: The Condominium Management Regulatory Authority of Ontario.

In this scenario, if an owner has a complaint regarding the management company of his condominium corporation, it should be addressed to the Condominium Management Regulatory Authority of Ontario (CMRAO). The CMRAO is the regulatory body responsible for licensing and regulating condominium managers and management firms in Ontario, ensuring that they comply with the rules and regulations set out by the Condominium Act, 1998. Therefore, the correct place to address any complaints or concerns regarding the management company would be the CMRAO. The other options: A. The Condominium Authority of Ontario - While the Condominium Authority of Ontario provides information to condominium owners, it is not the appropriate body to address complaints about the management company. B. The Board of Directors of that condominium complex - The Board of Directors may handle internal issues within the condominium complex but may not have the authority to regulate the management company. C. A Discipline Hearing - This option is not applicable in this situation as discipline hearings are typically for specific disciplinary actions related to misconduct or violations. E. The local municipal authority - Local municipal authorities do not typically have jurisdiction over condominium management issues. F. The property manager overseeing the condominium complex - While the property manager oversees the day-to-day operations,