Humber/Ontario Real Estate Course 1 Exam Practice

If Seller Weldon files a written complaint with RECO about a salesperson's activities and serious non-compliance is identified, what action can be expected?

1. The complaint involves deposit funds not being placed in the brokerage's trust account, a relatively minor issue.

2. The complaint involves the salesperson losing Weldon's key to his listed home, viewed as a 'high severity' offence.

3. Some form of administrative action will be taken.

4. Some form of disciplinary action will be taken regarding the salesperson.

The correct answer is: Some form of administrative action will be taken.

In the scenario where Seller Weldon files a written complaint with RECO about a salesperson's activities, if serious non-compliance is identified, it is expected that some form of administrative action will be taken. This means that RECO, which is the regulatory body overseeing real estate professionals in Ontario, will investigate the complaint thoroughly. Administrative actions can encompass a variety of measures, such as requiring the salesperson to fulfill certain obligations, imposing fines, or mandating additional training. The aim is to address the identified issues to ensure compliance with the regulations governing real estate practices. While disciplinary action is also a possibility, especially in cases of serious violations, the specificity of the complaint and the findings of the investigation will dictate the appropriate type of action taken. Since the question implies that serious issues have been identified, administrative actions are typically the first step in the remediation process before escalating to disciplinary actions if warranted. Overall, it's crucial for regulatory bodies to maintain standards in the industry, and addressing complaints through administrative action is part of this accountability mechanism.