Humber/Ontario Real Estate Course 1 Exam Practice

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What can consumers do under PIPEDA?

  1. Access and correct their personal information held by businesses

  2. Prevent businesses from collecting any personal information

  3. Demand compensation for any information collected

  4. Approve all business records related to them

  5. Control how businesses market to them

  6. Restrict businesses from using their information for advertising

The correct answer is: Access and correct their personal information held by businesses

Consumers have the right to access and correct their personal information held by businesses under the Personal Information Protection and Electronic Documents Act (PIPEDA). This regulation ensures that individuals can see what information organizations have about them and request corrections if their information is inaccurate or incomplete. This empowerment is fundamental to allowing consumers to maintain control over their personal data and ensures transparency from businesses in handling that information. While there are other protections under PIPEDA, such as provisions related to how businesses must handle personal information, the specific right to access and correct personal information is a key feature that upholds consumer interests. Other options may suggest rights or powers that are not explicitly outlined in PIPEDA or that may be more accurately described under different regulations or consumer rights frameworks.