Humber/Ontario Real Estate Course 1 Exam Practice

What is a brokerage required to do about the National Do Not Call List (DNCL) when it makes cold calls?

1. The DNCL applies to cold calls but not faxes.

2. The brokerage must maintain an internal DNCL even if registered nationally.

3. The National DNCL operator registration is mandatory for the brokerage.

4. Consumers must register with the DNCL to avoid receiving brokerage calls.

The correct answer is: The National DNCL operator registration is mandatory for the brokerage.

The correct answer highlights an important compliance requirement for brokerages when engaging in cold calling practices. It is necessary for brokerages to be fully aware of national regulations, including the requirement for operator registration with the National Do Not Call List (DNCL). By ensuring registration, the brokerage is demonstrating its commitment to following the established guidelines and is legally permitted to make calls while respecting consumers’ preferences regarding their privacy. Regarding the other statements: While it is true that the DNCL applies to cold calls, the implication of faxes is not relevant in this context as the focus is on cold calls. The requirement for brokerages to maintain an internal DNCL does not apply if they are already registered with the national list, as their responsibility is dictated by adherence to the national framework. Lastly, while consumer registration with the DNCL is encouraged, it is not the brokerage's obligation to rely on individual consumers to manage their preferences; the brokerage must take proactive steps to comply with national regulations.