Humber/Ontario Real Estate Course 1 Exam Practice

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When the Registrar receives a complaint, there are several possible discipline paths and outcomes. This process:

  1. Ensures referral of all complaints to the discipline committee

  2. Applies to every complaint received

  3. Allows for mediation of written complaints

  4. Considers complaints from consumers, not other registrants

The correct answer is: Allows for mediation of written complaints

This process allows for mediation of written complaints between the registrant and the complainant, rather than automatically referring all complaints to the discipline committee as option A suggests. Option B is incorrect because not all complaints will go through this process - some may be resolved informally or dismissed as option C allows for. Option D is incorrect because complaints from other registrants can also go through this process.

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