Humber/Ontario Real Estate Course 1 Exam Practice

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Which statement about contacting consumers for promotional purposes is incorrect?

  1. The National DNCL applies to contacting consumers by phone

  2. Express consent related to CASL can be given verbally, but written consent is recommended

  3. Express consent via CASL cannot be obtained through a pre-checked subscribe box on a web page

  4. CASL requires express consent for unsolicited messages from real estate salespeople

  5. National DNCL permits email contact without restrictions

  6. Both the DNCL and CASL have regulations regarding consumer consent

The correct answer is: CASL requires express consent for unsolicited messages from real estate salespeople

The statement "CASL requires express consent for unsolicited messages from real estate salespeople" is correct because CASL, Canada's Anti-Spam Legislation, mandates that individuals must provide consent before receiving commercial electronic messages, which includes emails and texts. This consent must be express, meaning it cannot be implied, and this applies to real estate salespeople as well. This requirement is crucial to ensure that consumers are protected from unwanted and unsolicited communications. The other options are incorrect for the following reasons: A. The National Do Not Call List (DNCL) does apply to contacting consumers by phone, so this statement is correct. B. Express consent related to CASL can be given verbally, but written consent is recommended for evidence and documentation. C. Express consent via CASL cannot be obtained through a pre-checked subscribe box on a web page because consent must be active and intentional. E. The National DNCL does not permit email contact without restrictions; it specifically pertains to phone calls for telemarketing purposes. F. Both the National DNCL and CASL have regulations regarding consumer consent related to promotional activities, so this statement is correct.

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